Collaborative Concepts Marketing LLC

Terms & Conditions

The terms governing use of collaborativeconcepts.net and the marketing, Fractional CMO, advertising, and media production services of Collaborative Concepts Marketing, LLC, Montgomery, Texas.

EFFECTIVE DATE: AUGUST 6, 2026
Collaborative Concepts Marketing, LLC ("Agency," "we," "us," or "our") is a Texas limited liability company operating as a Fractional CMO firm and full-service digital marketing agency in Montgomery, Texas. These Terms and Conditions ("Terms") govern your access to and use of www.collaborativeconcepts.net (the "Website") and, together with any executed Marketing Services Agreement, the services we provide. By accessing or using the Website, you agree to be bound by these Terms.

1.Use of Website

You agree to use this Website only for lawful purposes. You may not use the Website:

  • In any way that violates applicable federal, state, or local laws or regulations;
  • To transmit any harmful, malicious, or infringing content;
  • To interfere with the Website's security, availability, or function, or to scrape, harvest, or extract data by automated means without our prior written consent.

We reserve the right to suspend or terminate access to the Website for any user who violates these Terms.

2.Intellectual Property

All content on this Website — including text, graphics, logos, images, photography, video, page designs, and underlying code — is the property of Collaborative Concepts Marketing, LLC or its content suppliers and is protected by United States copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, republish, or create derivative works from any Website content without our prior written consent.

3.Service Terms & Client Agreements

All services provided by Collaborative Concepts Marketing, LLC — including Fractional CMO services, SEO, AEO/AIO and GEO (AI search optimization), paid advertising management, website design, branding, social media, email and text marketing, and media production — are governed by a separate written Marketing Services Agreement executed between the Agency and the client. Quotes, scopes, timelines, and deliverables are determined on a project-by-project basis and are set out in that agreement.

Content on this Website — including service descriptions, pricing references, case studies, and portfolio examples — is provided for general information only and does not constitute an offer, a quotation, or a binding commitment. In the event of any conflict between these Terms and an executed Marketing Services Agreement, the Marketing Services Agreement controls with respect to the services described in it.

We reserve the right to refuse service to any individual or organization at our discretion.

4.Payment & Refund Policy

Payments for marketing services are due upon receipt of invoice unless otherwise stated in the client's Marketing Services Agreement. Past-due balances may accrue a late charge as provided in the applicable client agreement. Third-party advertising spend (including Google Ads and social media advertising budgets) is billed directly to the client by the platform, or passed through at cost, and is separate from Agency fees.

No refunds are provided for work already performed, strategy or consulting time already delivered, or digital assets already delivered. Refunds, if any, for other circumstances are handled on a case-by-case basis at the Agency's discretion or as provided in the applicable client agreement.

5.No Guarantee of Results

Marketing, advertising, search engine optimization, AI search optimization, and related services are inherently subject to factors outside the Agency's control — including search engine and AI platform algorithms, advertising platform policies, market and economic conditions, competitor activity, seasonality, and the client's own sales processes, pricing, staffing, and follow-up on leads generated.

Collaborative Concepts Marketing, LLC does not guarantee, warrant, or promise any specific outcome from its services, including but not limited to: search engine rankings or visibility; inclusion or citation in AI search results; website traffic; lead volume or lead quality; conversion rates; appointments, sales, revenue, profits, or return on investment. Any projections, benchmarks, examples, or past results discussed on this website or in any proposal are illustrative only and are not a promise or guarantee of future performance. Client's business results depend on factors beyond the Agency's control, and the Agency shall not be liable for the client's revenue, sales, or business outcomes.

6.Disclaimer of Warranties

We do not guarantee that use of this Website will be uninterrupted, secure, or error-free, or that defects will be corrected.

The website and all content and services are provided "as is" and "as available," without warranties of any kind, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, all of which are expressly disclaimed to the fullest extent permitted by law.

7.Third-Party Platforms

Our services rely on third-party platforms and tools that we do not own or control, including without limitation Google (Search, Ads, Analytics, Business Profile), Meta (Facebook, Instagram), LinkedIn, TikTok, X, YouTube, AI search and answer platforms, email and SMS service providers, hosting providers, and content management systems such as Squarespace.

The Agency is not responsible or liable for the acts, omissions, outages, algorithm or policy changes, pricing changes, account suspensions or disapprovals, data loss, or discontinuation of any third-party platform, or for the effect of any of the foregoing on campaign performance or business results. Clients are responsible for complying with each platform's terms of service applicable to their accounts.

8.Limitation of Liability

To the fullest extent permitted by law: (a) Collaborative Concepts Marketing, LLC shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including without limitation lost profits, lost revenue, lost sales, lost business opportunities, or loss of data or goodwill — arising out of or relating to the website or any services, even if advised of the possibility of such damages; and (b) the Agency's total aggregate liability for any and all claims arising out of or relating to the website or the services shall not exceed the total fees actually paid to the Agency by the claimant for the services giving rise to the claim during the three (3) months immediately preceding the event giving rise to the claim, or one hundred dollars ($100) for website-only users who have paid no fees.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the Agency's liability is limited to the greatest extent permitted by law.

9.Indemnification

You agree to indemnify, defend, and hold harmless Collaborative Concepts Marketing, LLC and its members, officers, employees, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms or applicable law; (b) content, materials, trademarks, data, or claims you provide to the Agency for use in your marketing (including claims about your own products or services); or (c) your products, services, or business operations.

10.Testimonials, Case Studies & Portfolio

Testimonials, reviews, awards, case studies, and portfolio examples displayed on this Website reflect the individual experiences and results of specific clients under their specific circumstances. They are not representative of every client's experience, are not a promise of similar results, and should not be interpreted as typical outcomes. Individual results vary based on industry, market, budget, competition, and the client's own business practices.

11.Communications Consent

By submitting your contact information through this Website — including through contact forms, free analysis requests, or newsletter sign-ups — you consent to receive communications from the Agency by email, phone, or text message regarding your inquiry and our services. Message and data rates may apply to text messages. You may opt out of marketing emails at any time using the unsubscribe link in any message, and you may opt out of text messages by replying STOP. Consent to receive marketing communications is not a condition of purchasing any service. Our collection and use of personal information is described in our Privacy Policy.

This Website may contain links to third-party websites. We do not control or endorse the content on those sites and are not responsible for their content, terms, or privacy practices. Accessing linked sites is at your own risk.

13.Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Texas, United States, without regard to conflict of law principles. Before filing any formal claim, the parties agree to first attempt in good faith to resolve any dispute informally by written notice to the other party and a thirty (30) day negotiation period.

Exclusive venue for any dispute arising out of or relating to these Terms or the Website shall lie in the state or federal courts located in Montgomery County, Texas, and each party consents to the personal jurisdiction of those courts. In any action to enforce these Terms, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs.

14.Electronic Communications & Signatures

You consent to receive communications from us electronically, and you agree that all agreements, notices, and disclosures we provide electronically satisfy any legal requirement that such communications be in writing. Electronic signatures on Agency agreements are valid and enforceable under the Texas Uniform Electronic Transactions Act (Tex. Bus. & Com. Code Ch. 322) and the federal E-SIGN Act.

15.General Provisions

  • Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
  • Assignment. You may not assign these Terms without our written consent; we may assign them in connection with a merger, sale, or reorganization.
  • Entire terms. These Terms, together with our Privacy Policy and, for clients, the executed Marketing Services Agreement, constitute the entire agreement regarding use of the Website.

16.Changes to These Terms

We may update these Terms at any time. Revisions will be posted on this page with an updated effective date. Continued use of the Website after changes are posted signifies your acceptance of the revised Terms.

Contact Us

For questions about these Terms and Conditions, please contact:

Collaborative Concepts Marketing, LLC

Montgomery, TX 77356

Phone: 936.249.6443

Email: info@collaborativeconcepts.net

Web: collaborativeconcepts.net

These Terms and Conditions are provided for the use of collaborativeconcepts.net and do not constitute legal advice to any Website visitor.